Cashier Experience

A tanker offloading diesel and petrol at the station

 "Congratz, you're hired! when you can start working?"Yahoooo!I'm so damn excited. That's what I've been waiting for a long time ago.
  After my graduation, I've been looking for a job, I applied hundreds of job openings and after four months of effort, at the end, I got one. Although it's not the one that I have in mind for my career, it's still a job which would give me halal source of income.
  "Tomorrow is fine for me,"That's actually pretty fast. I should have told him next month since it's the end of Oct already.
  "Nice, we're kinda short of employee right now. So, why don't you come at 7 am tomorrow," He replied.
  "Sounds good for me," What? Am I crazy? I shouldn't answer that. From my house to the place normally would take almost half an hour. Thus, I need to wake up pretty early and make my move before 6.30 am.Great, isn't that?
  Initially, I did plan to work temporarily at a petrol station if I couldn't get any job in oil and gas industry but just as a part timer. I applied at Petronas Parit Buntar, unfortunately, I didn't get the job. Then, on my way to Nibong Tebal, I stopped by at Petronas Simpang 5 to fill up my tank. I saw an ad there that they're hiring. Just to confirm, I asked one of the pump attendant and he asked me to talk to the manager. After a very brief interview, I was offerred the job.

At the centre control counter (CCC); every pumps controlled from here

   The next day, I woke up early. After showering and praying fajr, with black pants and shoes, I rode my moto to Simpang 5. I arrived there few minutes earlier. I meet the supervisor and manager, they showed me how to use the punch card and give me the uniform. Unfortunately, it's huge. It's not my size. I usually wear s size shirt, but they gave me xxl. That's ridiculous! However, I got no other choice, that's the smallest uniform size they have. With hesitation, I wore it.It's like wearing a hip hop shirt. Not cool at all.
  Then, the manager asked me to enter the cashier counter. He showed me how to use the cashier machine. I talked to my friend who used to work at petrol station. Normally, newbie would work as a pump attendant. Then, if you're familiar wt the station and do a very good job, you'll be "promoted" to cashier. I was expecting to work outside as pump attendant, but then I was asked to be cashier. Myb cz they're short of employee especially cashier, I heard that almost half of the employees resigned in that month.
  Using the cashier machine isn't that difficult. Pretty simple actually, just like using PC. The only difference was that it's a touch screen. I learned quite fast, but the only problem for me was to remember the pump number. There were 14 pumps at the station and they were not arranged properly. The arrangement of the pumps was quite a mess. I always get mixed up with it. Cz of that, I had very difficult time to set a pump for a customers if they didn't mention which pump they're gonna use.

Kedai Mesra; honestly pretty expensive

  Beside that, the supervisor taught me some other things that I need to do such as  epay for top up and astro, smartpay for subsidized diesel, checking cigarettes and lubricants, price tagging, filling up tank for customer, cleaning the station like mopping the washrooms, surau and the pump area, picking up garbages around the station area, receiving petrol n diesel from a tanker n few mores. The job scope sounded pretty simple but it's tiring and exhausting.
  After few days, I had to agree with my coworker there, dealing with customer is not easy. You all know that we shouldn't expect the similar things from different people. Every person is this world is unique, everyone of us has our own life and our own problem. Since working there, I experienced scolded by customer which is annoying but you have to face it. In business, customer is always right. If you fight back, then you're done and dusted. That month would be your last pay slip.

wt some of my colleagues

  On the other side, if you received praise from customer, it definitely will make you feel good and happy. It also could motivate and energize you to work harder and perform your duty better. Some of the coworker even receive money as token of appreciation for their good job from the customer. Although, it's not much, at least it's something than nothing.
  Personally, I really enjoy working as a cashier at Petronas Simpang 5. I meet a varieties of people which have open my world wider and broaden my experience to a new level that I totally not expected. I had a lot of fun working there. The manager and superviser were nice, my coworkers were friendly to me. I couldn't ask for more. I had great time working there.

Someday, I might own a station.c",)